Are you interested in learning more about people with disabilities?
Do you want to improve the level of service that you provide your customer?
Are you interested in a market that is worth billions of dollars in annual spending?
If you answered yes to any of the above, then this site will provide you with relevant
information about people with disabilities as customers, co-workers, family members and
friends.
Each section is designed to provide you with the information you need to get to know
people with disabilities. But until then, if you are unsure about how to best meet the needs
of a person with a disability, just ask them!
Here are some fast facts to get you started on the size of this population:
- There are approximately 100 million people with disabilities living in Canada, the
United States and Europe.
- According to Stats Canada approximately 1 in 6 Canadians are living with a disability
(4.2 million).
- In 1998 Fortune Magazine called people with disabilities the largest untapped market.
- From now until 2014, every 7.5 seconds one person in North America will turn the
age of 50. At this rate, age-related disabilities will become prevalent and more than
1 in 5 Canadians will live with a disability.
- People with disabilities in Canada have an annual spending power of $25 billion,
according to the Royal Bank of Canada.
Barrier-Free World
Welcome to a Barrier-Free World
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We are continuously updating this site. If you have suggestions or questions please email us at info@sterlingfrazer.com
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For many people who have not had the opportunity to know a person with a disability first
hand, their perception is that a person with a disability uses a wheelchair, or has an
obvious physical disability. Yet, there is a large group of people who live with conditions
that affect who they are and how they act or react to circumstance and/or situations. In
many ways this is the largest group of disability types (invisible disabilities) and the most
difficult to get a complete understanding. Invisible disabilities may include people with
hearing loss, neurological disorders, psychiatric disorders, vision impairments, and even
some physical disorders.
A single person may live with the impact of multiple disability types. Therefore, always
remember to respond to the person and not their "diagnosis", or your interpretation of the
diagnosis.
Sterling Frazer Associates is a online educational forum for people to learn about people with disabilities.
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